Support

Coperral Support Center

"KYC verification isn’t going through. Can you help?"
"I want to change my referral code — is that possible?"
"Can you check if my benefits have been applied?"

Find quick help for everything from exchange setup to fee rebates.

Frequently Asked Questions

Common Questions

Who provides the fee rebates?

The exchange provides the fee benefits directly.
Coperral simply guides you to the official referral codes that activate these benefits.
All rebates and discounts are applied inside the exchange.

Is Coperral really free?

Yes — Coperral is 100% free.
There is no membership fee, installation, or payment required.
Just register the provided referral code.

I already have an exchange account. Can I still receive benefits?

In many exchanges, benefits may not apply to existing accounts under their policy.
You may need to create a new account and complete KYC to activate the rebate.
Coperral provides step-by-step guidance for each exchange if needed.

Where do the fee rebates go?

It varies by exchange:
• Rebate (Kickback): After each trade, USDT is automatically credited to your account.
• Fee Discount: A reduced fee rate is applied automatically during trading.

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